We are committed to providing our customers with transparent information on our systems, ethical processes and regulatory frameworks.
Below is a number the ways in which we support and protect our 30,000+ Members, and the regulations we abide by as a mutual bank.
If you have any questions about our operations or our commitment to you, please let us know.
- Customer Owned Banking Code of Practice
- Online Security
- Financial Hardship Program
- Complaints and Dispute Resolution
- Government Guarantee
We’re here to help
- Call us on 1300 302 474 – 8am to 6pm, Monday to Friday
- Make an appointment to discuss home loans, personal loans, or banking services
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