Gateway Credit Union

Just wanted to congratulate Geri for her fantastic help in updating my latest personal details, advising me of alternate payment options for my persoanal loan as well as organising new insurance for my car (I'm saving $15 per month). Bravo for Geri! A valuable asset for Gateway CU.

I just wanted to say what incredible service was offered to me by Ian from Autosearch, your vehicle finder service. The entire process was smooth and enjoyable! I will buy no other car in my lifetime any other way than through this service and am advising everyone else I know to do the same. Gateway has certainly affiliated themselves with an exceptional company providing first rate Service. Please pass on my gratitude and thanks.

I gave Linette Lee (mentioned by her supervisor) a very difficult time that would have tried the patience of a saint in transfering a large some of money. She was extreemly patient and efficient in her help -at the same time she politely tried to retain the funds for which I would like to commend her First time transfer by computer for an 89 year old can be frustrating for both parties. Thanks

I would just like to thank Ian Hammond from Auto Search for his help in recent purchase my car. He got a great deal for me ( and I shopped around), and made the whole purchase completely stress free. I won't bother going any where else for my next purchase - he was that good!

I called the customer service line to effect transfer of funds for an amount outside the on-line dollar limits. Jason was most helpful and through some polite questioning gleaned that I was buying a car and provided quick and easy insurance quote for same. I have today formalised the car insurance cover with Gateway. Jason's approach carried the appropriate level of formality blended with a refreshing approach to customer service and hence his success with the insurance cross sell. Another example of the overall great experience in dealing with Gateway... good products and even better people delivering on service. Well done!

Previously i took out a car loan with one of your loans officers Geraldine Kolokoutsas She explained to me about also taking out a loan protection through Cuna Insurance and the benefits of it I found her most helpful and very professional. I decided to take out the loan and Geraldine got back to me in a timely matter which i was most pleased about. Since then i have had an accident and i was in hospital for over a week and ill be out of work for an indefinite period of time. I was worried about loan repayments so i have called Cuna Insurance and told them whats happened. They have sent ne out a claim form which im in the process of filling out and sending it off to them asap. Know i dont have to worry about my car loan repayments as im glad i took the insurance Lastly i would like to say that i would gladly recommend Geraldine to anyone who is interested in taking out loans as i would gladly deal with her again she was most helpful. Please pass this on to Geraldine. Kind Regards..Francesco