Contact Us

Gateway CU

How to Contact Us

For assistance with your questions or concerns contact Gateway Credit Union: 

Head Office / Branch Level 16,  2 Market Street
SYDNEY NSW 2000
Postal Address GPO BOX 3176
SYDNEY NSW 2001
Phone 1300 302 474
Calling from Overseas + 612 9307 4200
Visa Hotline
- Lost or Stolen Visa Debit Cards

1800 139 241 (weekends and after hours)

Email memberservices@gatewaycu.com.au
Fax 02 9307 4299
Phone Banking (CUE Call) 1300 302 474
Phone Banking from Overseas

+ 612 9307 4399

Online Banking Online Banking
Collections Department 1300 728 995
Branch Open Hours 8:30am – 4:30pm (EST) Weekdays
Complaints & Dispute Resolution Complaints & Dispute Resolution
Gateway 2go App Support    Gateway 2go information and FAQs